Onboarding Agent — Knowledge Layer AI

The problem

Why this matters

Every technical organisation has the same hidden crisis. The knowledge that makes it competitive lives in the heads of three or four senior people — never written down in a usable form. New hires spend six to nine months extracting knowledge from colleagues who can least afford the interruption. Senior engineers become unpaid trainers. Delivery slows. Mistakes repeat. When a key person leaves, institutional memory leaves with them permanently.

The solution

What Onboard does

Onboard transforms your existing institutional knowledge — documentation, project records, engineering guides, process templates, past decisions — into a structured, AI-navigable onboarding experience that a new hire can work through independently from day one. It learns your organisation specifically: your tools, your workflows, your terminology, your clients, your way of doing things.

Capabilities

What's under the hood

Knowledge Ingestion

Connects to SharePoint, Confluence, xWiki, GitLab, internal wikis, PDF libraries, and project archives. Builds a structured, searchable knowledge graph from your actual documentation — no manual re-entry.

Structured Learning Paths

Generates a personalised onboarding path based on role, department, and seniority. Sequenced — foundational concepts first, then systems, then client-specific context.

Conversational Q&A

New hires ask questions in plain language at any point. Onboard answers from your documentation with source citations — so employees know exactly where to go to read more.

Progress Tracking

Managers see where each hire is in their path, which modules are complete, and where extra time is being spent — without micromanaging.

Knowledge Gap Detection

As hires interact, Onboard surfaces questions it cannot answer — topics where documentation is missing, outdated, or incomplete. Every new hire makes the system better.

The transformation

Before & After

Before

New hire shadows senior staff for months

Critical knowledge undocumented — 'ask someone'

Senior engineers interrupted constantly

Lessons learned lost when projects close

After

New hire follows structured path, independent from week one

Every process, config, and procedure searchable and cited

Senior time protected for delivery, not repetitive explanation

Project-close workflow captures knowledge automatically

Best for

Who gets the most from Onboard

Engineering and technical services companies with complex proprietary systems

Manufacturers and industrial automation firms with deep equipment-specific knowledge

Professional services firms where methodology is the product

Organisations operating across multiple locations where knowledge transfer by proximity is not possible

Deploy Onboard

Ready to see Onboard in your environment?

45 minutes. Your use case. Your infrastructure. We'll show you exactly how Onboard would be deployed and what it would change.

See It in Action Book Live Demo